tbjili com FAQ —
Everything You Need to Know

tbjili com requires at least one valid government-issued Philippine ID for identity verification. Accepted documents include:

• PhilSys National ID
• Philippine Passport
• Driver's Licence (LTO)
• SSS or GSIS ID
• Voter's ID
• PRC Professional ID

In some cases, a proof of address (such as a recent utility bill or bank statement) may also be requested. All documents must be clear, valid, and not expired. Verification is typically completed within 24 hours on business days.

No. tbjili com strictly enforces a one account per player policy. Creating multiple accounts — whether under the same name, different names, or using different devices — is a violation of our Terms & Conditions. If duplicate accounts are detected, all accounts may be suspended and any associated balances or bonuses may be forfeited. If you've forgotten your login details, use the password reset function rather than creating a new account.

Go to the tbjili com login page and click "Forgot Password?". Enter the email address linked to your account and we'll send you a password reset link. The link is valid for 30 minutes. If you don't receive the email, check your spam or junk folder. If you're still having trouble, contact tbjili com customer support and our team will assist you in regaining access to your account securely.

tbjili com supports a wide range of Philippine payment channels to make depositing as convenient as possible. Accepted methods include:

• E-wallets: GCash, PayMaya (Maya)
• Online Banking: BDO, BPI, Metrobank, UnionBank, Landbank
• Over-the-Counter: 7-Eleven (Cliqq), Cebuana Lhuillier, M Lhuillier

All transactions are processed in Philippine Peso (PHP). tbjili com does not charge deposit fees, though your payment provider may apply their own charges.

The minimum deposit on tbjili com is ₱100 PHP for most payment methods, including GCash and PayMaya. Some over-the-counter channels may have a slightly higher minimum due to processing fees. There is no maximum deposit limit for standard accounts, though high-value deposits may require additional verification in line with our responsible gaming and anti-money laundering policies.

Most deposits on tbjili com are credited instantly or within a few minutes. GCash and PayMaya deposits are typically the fastest. Online banking transfers may take up to 30 minutes during peak hours. Over-the-counter deposits can take 1–3 hours after payment confirmation. If your deposit hasn't appeared after the expected timeframe, contact tbjili com support with your transaction reference number and we'll investigate promptly.

Yes — and tbjili com strongly encourages all players to use this feature. You can set daily, weekly, or monthly deposit limits from your account settings under the Responsible Gaming section. Limits take effect immediately once set. If you want to increase a limit, a mandatory 7-day cooling-off period applies. Decreasing a limit takes effect right away. This tool is part of tbjili com's commitment to safe and responsible gaming for Filipino players.

To withdraw from tbjili com, log in to your account and go to the Cashier section. Select Withdraw, choose your preferred payment method, enter the amount, and confirm. Your withdrawal will be sent to the same payment method you used to deposit (in most cases). Make sure your account is fully verified before requesting a withdrawal — unverified accounts cannot process cashouts.

Withdrawal processing times on tbjili com vary by method:

• GCash / PayMaya: Usually within a few hours after approval
• BDO / BPI / Metrobank: 1–3 business days
• Other bank transfers: Up to 3–5 business days

Withdrawals are reviewed by our finance team before processing. First-time withdrawals may take slightly longer due to additional verification steps. Weekends and Philippine public holidays may affect processing times.

The minimum withdrawal on tbjili com is ₱200 PHP. There is no maximum withdrawal limit for standard verified accounts, though very large withdrawals may be processed in tranches and may require additional documentation. tbjili com does not charge withdrawal fees, but your bank or e-wallet provider may apply their own transfer charges.

Common reasons for a delayed withdrawal on tbjili com include:

• Your account verification is incomplete — submit any outstanding documents
• You have an active bonus with unmet wagering requirements
• The withdrawal was flagged for routine security review
• Your request was submitted during a Philippine public holiday or weekend
• Bank processing delays outside of tbjili com's control

If your withdrawal has been pending for more than 5 business days, contact tbjili com customer support with your transaction ID for a status update.

tbjili com offers a welcome bonus for new Filipino players on their first deposit. The exact bonus amount and terms are displayed on the promotions page at the time of registration. To claim the welcome bonus, you typically need to opt in during registration or at the cashier when making your first deposit. Always read the full bonus terms — including wagering requirements, minimum deposit, eligible games, and expiry date — before claiming any offer.

A wagering requirement (also called a playthrough requirement) means you need to bet a certain multiple of your bonus amount before you can withdraw bonus-derived winnings. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Not all games contribute equally — slots typically contribute 100%, while live casino games may contribute less. Check the specific bonus terms on tbjili com for exact contribution rates.

Yes. If you have claimed a bonus but no longer wish to complete the wagering requirements, you can forfeit the bonus from your account settings. Note that forfeiting a bonus will also remove any bonus-derived winnings that have not yet been converted to real money. If you prefer to play without bonuses, you can opt out of all promotional offers in your account preferences — tbjili com respects your choice to play with real money only.

tbjili com offers a diverse game library designed for Filipino players, including:

• Online Slots — hundreds of titles including featured games like Midas Fortune
• Live Casino — baccarat, roulette, blackjack, and more with real dealers
• Bingo — classic and modern bingo variants
• Sports Betting — American football, basketball (NBA, PBA), boxing, UFC, and more
• Table Games — poker, sic bo, dragon tiger

New games are added regularly. Check the tbjili com lobby for the latest additions.

Yes. All games on tbjili com use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our slot and table game providers are independently audited for fairness. Live casino games are streamed in real time with professional dealers, providing full transparency. tbjili com does not manipulate game outcomes — every spin, hand, and roll is determined by certified RNG systems.

Absolutely. tbjili com is fully optimised for mobile play. You can access the platform directly through your mobile browser on Android or iOS — no app download required. The mobile version of tbjili com offers the same full game library, cashier functions, and account management features as the desktop version. For the best experience, use a stable internet connection, whether on WiFi or mobile data.

Midas Fortune is one of the featured slot games on tbjili com. It's a gold-themed slot with multiple paylines, bonus rounds, and a progressive jackpot mechanic. The game is popular among Filipino players for its high entertainment value and generous bonus features. You can find Midas Fortune in the tbjili com slots lobby. As with all slot games, outcomes are determined by a certified RNG — every spin is independent and random.

tbjili com operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR), which is the government body responsible for overseeing and licensing online gaming platforms in the Philippines. Players must be 21 years of age or older to register and play on tbjili com, in line with Philippine gaming regulations. If you have questions about the legality of online gaming in your specific location, we recommend consulting local regulations or contacting PAGCOR directly.

If you feel your gaming is becoming a problem, tbjili com's self-exclusion tool lets you block access to your account for a set period. To self-exclude: log in → go to Account Settings → select Responsible Gaming → choose Self-Exclusion → select your exclusion period (1 month, 3 months, 6 months, 1 year, or permanent) → confirm. Your account will be locked immediately and all marketing communications will stop. During self-exclusion, you will not be able to log in, deposit, or place bets. tbjili com will not reinstate a self-excluded account before the exclusion period ends.

tbjili com provides a full suite of responsible gaming tools, all accessible from your account settings at no cost:

• Deposit Limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss Limits — cap your maximum losses per session or per period
• Session Time Reminders — get alerts after a set period of play
• Cool-Off Period — pause your account for 24 hours up to 30 days
• Self-Exclusion — block your account for 1 month up to permanently
• Activity History — view your full deposit, withdrawal, and wagering history
• Marketing Opt-Out — unsubscribe from all promotional communications

For more details, visit our Responsible Gaming page.

tbjili com takes data security seriously. Your personal information is protected using SSL encryption across all pages and transactions. We do not sell or share your personal data with third parties for marketing purposes. Your data is stored securely and processed in accordance with our Privacy Policy and applicable Philippine data protection laws. For full details on how we collect, use, and protect your information, please read our Privacy Policy.

If you feel that gambling is negatively affecting your life — financially, emotionally, or in your relationships — please take action now. tbjili com encourages you to:

• Use our self-exclusion or cool-off tools immediately
• Set strict deposit and loss limits on your account
• Talk to someone you trust — a family member, friend, or counsellor
• Contact the tbjili com responsible gaming team at [email protected]
• Reach out to PAGCOR's responsible gaming programme for additional support resources

There is no shame in asking for help. Recognising the problem is the first and most important step. tbjili com is here to support you.